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Get in touch with any questions, suggestions, or compliments you may have using the contact form, by email or by telephone.

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+44 (0) 204 526 8683

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General Questions

Can KnowledgeAdd provide 'private' courses?
Yes we can! KnowledgeAdd can run private sessions to ‘bulk train’ an organisation’s workforce directly.
What is the maximum number of candidates on each KnowledgeAdd course?
We want to ensure that our learners receive the best learning experience. Therefore we commit to a maximum of 10 candidates to ensure everyone receives the trainers full attention. We can potentially accommodate more candidates in our ‘private’ courses.
Are KnowledgeAdd able to provide classroom based learning?
At the moment all of our courses are run virtually via an online learning platform. Our trainers utilise the tools available to ensure that the learning experience is as good, if not even better than in-person training.
Can KnowledgeAdd provide discounts for multiple bookings?
Our prices are already really really low. Infact, we believe that you will struggle to find the same course advertised for less elsewhere! That said, it never hurts to ask, so please do get in touch and we’ll see if there’s anything we can do.
Can I refer a friend or colleague to KnowledgeAdd?
Absolutely! Reputation is everything for us and that is what the most successful brands are built upon. If you successfully refer a friend, colleague, or organisation to KnowledgeAdd, let us know – we’ll buy you a drink!
What happens if I need to cancel a booking?
We understand that circumstances can change, especially in the current climate. We do require cleared payment in advance of the course start date, but if you need to cancel or postpone a booking for any reason, all we ask is that you let us know before the course begins.

We won’t penalize you because life has got in the way!

I'd like to attend an IT or Service Management course that isn't listed on your website - are KnowledgeAdd able to run the course?
Through our extensive partnership network, it’s very likely that we’ll be able to run pretty much any course recognised within the IT industry. If you have a course in mind that isn’t listed, get in touch – it’s impossible for us to list everything!