eLearning SIAM Foundation
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Over the past 10 years, multi-vendor and selective sourcing have become the norm. In light of this, Service Integration and Management has become an essential approach to guide organisations in the management of multiple suppliers. SIAM is essential to ensure multiple suppliers are integrated to create a single business-facing IT organisation. The benefits of the SIAM approach are far-reaching. From cost reduction to improved service for users and greater access to expertise across suppliers, SIAM enables an organisation to reap the benefits of being able to pick and choose their suppliers. At the same time, it ensures consistency is created, processes are clear and agreed upon, and that governance keeps everything in check.
Read more about SIAM – An Introduction to SIAM here.
This SIAM Foundation course provides the learner with the knowledge and understanding of the terminology and core principles of SIAM. It covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management. Furthermore, this fully accredited eLearning SIAM Foundation course delves into the history, business drivers, and the processes that support SIAM models.
eLearning SIAM Foundation Course Sample Lesson
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