All of our trainers have decades of experience delivering training courses to people across the globe.
With over 20 years of experience providing a mixture of consultancy, training, and implementation services, Liz is an IT Service Management Guru.
Liz has designed and implemented improvement initiatives covering many areas of Service Management for organisations large and small. Similar successful projects include setting up large scale service desks from scratch for companies such as Ernst and Young, Railtrack and the NHS.
Liz’s achievements and designations include ITIL Expert, ITIL 4 Managing Professional, ISO/IEC 20000 Consultant, consultant to 2 UK Government departments, and many more.