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Neil Keating

All of our trainers have decades of experience delivering training courses to people across the globe.

Neil Keating Bright Horse

Neil is a leader in measuring, managing, and improving the customer and employee experience of IT services through the implementation of innovative technologies, measures and thinking.

Through his current role as Co-Founder and Chief Experience Officer at Bright Horse, and previous positions, including over 20 years of running successful Managed and Professional service organisations, Neil has built up an excellent reputation within the Service Improvement world.

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