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Helen Morris

Helen Morris

Helen has over 20 years of experience in Service Management, including operational management of service desks, technical support teams, service level management, and programme management. Projects include the provision of quality training and consultancy to...
Liz Gallacher

Liz Gallacher

With over 20 years of experience providing a mixture of consultancy, training, and implementation services, Liz is an IT Service Management Guru. Liz has designed and implemented improvement initiatives covering many areas of Service Management for organisations large...