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Neil Keating

Neil Keating

Neil is a leader in measuring, managing, and improving the customer and employee experience of IT services through the implementation of innovative technologies, measures and thinking. Through his current role as Co-Founder and Chief Experience Officer at Bright...
Stuart Wright

Stuart Wright

Stuart is a highly professional and respected Service Management Consultant and Senior Lecturer with over 25 years progressive experience. Stuart is a well-traveled lecturer with vast practical experience gained from numerous consultancy projects, which he utilises to...
Learning Tree

Learning Tree

Learning Tree envision a world where passion for technology and organisational growth strategically align. Their mission is to guide organisations as they develop their workforce and push to transform themselves. KnowledgeAdd have partnered with Learning Tree to offer...
Mike Dollin

Mike Dollin

Mike’s experience in the IT training industry stretches over 25 years. This includes delivering training courses all over the world to major clients in both the private and public sector. Projects include time working as a Training Project Manager, as well as...
Helen Morris

Helen Morris

Helen has over 20 years of experience in Service Management, including operational management of service desks, technical support teams, service level management, and programme management. Projects include the provision of quality training and consultancy to...